Take enquiries from 4pm Monday, Tuesday, Wednesday, Friday & Saturday. Do not accept referrals on Thursdays or Sundays.
Carry out individual risk assessments.
Potential customers will be invited for an assessment meeting.
Vacancies first offered to LB Southwark Housing Options - phone Mon-Fri 9am-5pm - and then to other agencies only if it is unable to fill vacancy. Referral form, interview and assessment. Require proof of ID and income/eligibility for benefits.
All referrals must go via START (South Thames Assessment, Resource and Training Team) or Supported Living Team, the Complex Needs Panel.