Phone referrals only between 8am-11pm. Interview to establish health and housing needs. Require proof of ID (preferably 2 kinds). http://leatherheadstart.org/wp-content/uploads/2014/01/Referral-form.pdf
Phone or call 24 hours a day, complete Referral Form. First come, first served basis. Risk assessment before admission. Admission and housing benefit forms filled in on arrival. Require proof of ID and National Insurance number.