Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Email email@example.com or phone 8am-6pm. Application form to be completed by applicant (with support of referring agency). Initial interview. Require proof of identification, for example, passport, benefits letter. Applicant must be eligible for housing benefit.
To make a referral you can telephone, drop in to our centre Monday-Friday 9am-5pm or email us. An application form must be completed by referral agency or the individual before interview. Risk assessment are always completed and we may require additional information to help us make our assessment. Referrals to supported houses via Initial Contact Team only.
Named agency referrals only. Contact outreach team at The Compass Centre, Jamaica Street or Single Point of Access team at 100 Temple Street. Out of hours emergency referrals can be made via the police.