Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Operate from 2 January – 12 March 2018, from 2 April – 11 June 2018 and from 2 July – 10 September 2018. Referral via agencies or directly through 999 Club from Monday to Friday between 0900 and 1200. Identification and proof of benefits required.
Eastern Hub referral form to be completed and sent to the SHOT. The prospective residents housing and support needs are assessed during a pre interview. If they meet the criteria they are placed on the waiting list.
Please do not visit project you need to call 0752 7192 161 to arrange a meeting and fill in application forms. Require details of any police records. Sennen Cottage won the excellent award for The Housing Justice Quality Mark.
All applicants must register as homeless with Leicester Council. Call in to Phoenix House (address above, nb public access via Welford Place) Mon & Weds-Fri 9am-4pm, Tues 1pm-4pm, or phone Mon, Weds, Thurs 9am-5pm, Tues 1pm-5pm, Fri 9am-4.30pm or Sat 10am-1pm.