Call in or phone, 24 hours a day (until 5pm on weekdays applicants should go via Taunton Homeless Persons Unit). Immediate interview if room available. Risk assessment. May require background information.
First come, first served basis. Entrance at 8pm. Last admissions at midnight. Those already using the service need to pre-book night by night in order to retain their bed. Even when full always find accommodation for additional single homeless women and vulnerable men.
Phone Mon-Fri 9am-5pm. Out of hours emergency referrals via Burnley Borough Council, Hyndburn Borough Council and Pendle Borough Council only. Application form completed by referral agency and applicant.