Direct referrals Phone on 0121 477 4644 ext 401 SIFA Number : 0121 766 1700 Youthline (0300 303 0099, 24 hours daily) which is responsible for assessing the support needs of young people aged 18-25 in Birmingham and for arranging appropriate levels of support.
Our referrals are sent by Sheffield City Council Accommodations team. A risk matrix is then completed with the information provided. If we require more information, we would then make the appropriate inquiries. We would be looking for information on substance misuse, harm to and/or from others or any outstanding risks. Depending on the outcome of the risk matrix we would then invite the customer in for them to complete the sign up process or complete the refusal process if needed.