Call in or phone, 24 hours a day (until 5pm on weekdays applicants should go via Taunton Homeless Persons Unit). Immediate interview if room available. Risk assessment. May require background information.
All referrals via St Clare's Day Centre. Referral form downloadable from website. Phone Mon-Fri 9am-5pm, Sat-Sun 9am-11am or call in Monday, Wednesday and Thursday 9am - 12pm Tuesday & Friday – 9am - 10:30am to St Clare's Day Centre for assessment.
Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Phone Youthline Mon-Fri 9am-5pm who will assess whether referral into supported housing is appropriate and if so identify whether there is an appropriate vacancy in this or in other projects in Birmingham.