Enquiries can be made at any time to the 24 hour helpline (0800 567 7699), however for referrals please call Monday to Friday between 9am – 5pm, if you are unable to do so you can call out of these hours and a scheduled call back will be booked to make a referral. Referrals can also be completed and submitted online, details can be read here: https://www.porchlight.org.uk/commissioners-and-professionals/our-services/housing-and-homelessness-services
Call in at KCAH Mon-Fri 10.30am-1pm to meet with an Advice Support Worker. At present, we still run a drop-in advice surgery. If homeless on the day, KCAH will look to source an accommodation option. Kingston connection only. Some of our own accommodation provision is more restricted and referrals are made through a local multi-agency panel.
Direct access self-referral accommodation in the main hostel and open 24 hours a day 7 days a week. Only accept in house referrals for Parkview & Shared house. This can be done via telephone or email and completion of referral form. All accommodation is offered subject to interview.