Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Phone or email to request an application form. Once completed this should be sent back where a decision will be made on the suitability of the applicant. Evidence of serial exclusion, description of support needs and details of ongoing support required.