Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
There is an agency referral form or for self referrals a form can be completed at an assessment point, where staff will be available to assist you. Assessment Points for each day will be displayed via this website: mainstayliverpool.org.uk Agency Referrals forms can be sent direct to the MainStay Team.