Phone or call in at the Truro Resource Centre Mon 10am-4pm, Tues 12 noon-4pm, Weds-Fri 9.30am-4pm. Interview. Require proof of ID. Applicants must be in Cornwall when referred. Applicants wanting detox support must be referred by GP or local alcohol services.
Phone line is staffed 24/7 and the e-mail inbox is checked within office hours for referrals. We have a standard referral form that needs to be completed, and an offer of a room will not be confirmed until and assessment has been completed.
We unfortunately do not take direct referrals. Referral applications can be made via Southampton City Council or No Limits. This is discussed at a housing panel, then an interview/ assessment. Require references and information including risk assessments from other agencies where appropriate.