Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Vacancies first offered to LB Southwark Housing Options - phone Mon-Fri 9am-5pm - and then to other agencies only if it is unable to fill vacancy. Referral form, interview and assessment. Require proof of ID and income/eligibility for benefits.