Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Phone Mon-Fri 9am-5pm or write. Application form, completed by agency. Interview. Project visit. Require proof of ID, eg birth certificate, and relevant reports including risk assessment and Probation. Proof of ability to pay rent.
Phone or email to request an application form. Once completed this should be sent back where a decision will be made on the suitability of the applicant. Evidence of serial exclusion, description of support needs and details of ongoing support required.