Email email@example.com or phone 8am-6pm. Application form to be completed by applicant (with support of referring agency). Initial interview. Require proof of identification, for example, passport, benefits letter. Applicant must be eligible for housing benefit.
Phone Mon-Fri 9am-5pm. Application form. Interview. Require needs assessment, risk assessment, accommodation history and relevant reports. Also require proof of income and ID eg passport, birth certificate.