Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
You can be referred to Changing Lives’ accommodation services via the Single Access Point at City of York Council. Contact City of York Council to fill in a referral form or download the form online at www.york.gov.uk E: SAP@york.gov.uk T: 01904 553 844
Email email@example.com or phone 8am-6pm. Application form to be completed by applicant (with support of referring agency). Initial interview. Require proof of identification, for example, passport, benefits letter. Applicant must be eligible for housing benefit.
To make a referral you can telephone or email us. If the referral is being made on behalf of an individual by a partner agency, a single referral form must be completed. As an individual, you can self-refer. We will get in contact with you to take some essential information. Risk assessment are always completed and sometimes we may require additional information to help us make a decision regarding the referral.
Applicants are either found rough sleeping via Outreach Services or can contact Bedford housing options to arrange an assessment of their housing needs 01234 718058 or speak to the Nighshelter 01234 266085 who can signpost to our Outreach worker. Clients can come to the door if they need food, blankets and referrals can be made for them. In winter we are part of the Severe Weather provision, clients can come to the door but then have to be assessed by housing.