Eastern Hub referral form to be completed and sent to the email@example.com The prospective residents housing and support needs are assessed during a pre interview. If they meet the criteria they are placed on the waiting list.
Local connection policy is in operation within the City, as well as an agreed pathways for housing routes, initial priority given to those clients housed within Jimmy's an exception request must be submitted to the City for applicants wishing to apply for housing outside of the agreed pathway. Referrals only accepted via Inform.
Make an appointment by phoning or coming in to the centre between 8.30am and 5pm Monday to Friday. Applicants who are homeless on the day they attend must present before 3.30pm. please note due to covid 19 Housing Options are currently working remotely and contact should be made using 01904 554500
To make a referral you can telephone or email us. If the referral is being made on behalf of an individual by a partner agency, a single referral form must be completed. As an individual, you can self-refer. We will get in contact with you to take some essential information. Risk assessment are always completed and sometimes we may require additional information to help us make a decision regarding the referral.
Phone daily 24 hours, but preferably 9am-5pm, to discuss referral and confirm eligibility. Application form. Interview. Require proof of ID, risk assessment from professional involved with applicant and background reports.
All applicants must register as homeless with Leicester Council. Call in to Phoenix House (address above, nb public access via Welford Place) Mon & Weds-Fri 9am-4pm, Tues 1pm-4pm, or phone Mon, Weds, Thurs 9am-5pm, Tues 1pm-5pm, Fri 9am-4.30pm or Sat 10am-1pm.
Email to check vacancies. Referral form available by email. Interview where possible or referring agencies can share full assessment. Our main referrers are Acton Homeless Concern, St Mungo’s and Ealing Soup Kitchen. We do not take self-referrals.