Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
You can be referred to Changing Lives’ accommodation services via the Single Access Point at City of York Council. Contact City of York Council to fill in a referral form or download the form online at www.york.gov.uk E: SAP@york.gov.uk T: 01904 553 844
Email email@example.com or phone 8am-6pm. Application form to be completed by applicant (with support of referring agency). Initial interview. Require proof of identification, for example, passport, benefits letter. Applicant must be eligible for housing benefit.