Contact by phone 8am-6pm. Application form completed by potential resident and agency. Interviews GROW will carry out a substance use assessment and a separate housing assessment each lasting from 1hour to 90minutes
Phone daily 9am-10pm or write, email or download form. Agencies must fill out a referral form. Self referrals can ask for help with filling out the application form and interview will be arranged at a later date. If no current vacancies, will be placed on a waiting list. Maximum number on the waiting list is six. Must be entitled to benefits.
Phone line is staffed 24/7 and the e-mail inbox is checked within office hours for referrals. We have a standard referral form that needs to be completed, and an offer of a room will not be confirmed until and assessment has been completed.