Referral times to 10am until 2pm, on Mondays, Tuesdays and Thursdays. Only those service users whose stay has been confirmed by email will be guaranteed a bed. Entry will commence from 7:30pm. Guests must arrive between 7:30pm and 9:00pm.
Referrals can be emailed at any time. Assessments will be offered Monday to Friday between 10am and 4pm. Referral form can be requested via post or email. Applicants will ideally provide ID and proof of benefits (if available). References will be requested as part of the assessment process.
Phone Mon-Fri 9am-4pm. Referral form with risk and needs assessment completed by agency. Require references and relevant background information about housing, health and criminal history. The applicant will also need to sign a guest agreement with the referrer.