Referrals are from Newcastle Housing Advice Centre, via the Gateway System.
Referrals are received from Newcastle Gateway Service at which point in time, Project Staff will make contact to arrange interview.
Contact Mon-Fri 9am-4.30pm to confirm applicant's eligibility. Referral form and risk assessment. Professionals Meeting followed by referee Interview and Needs assessment.
Interview, needs and risk assessments. Require proof of ID and background information from agencies involved with the applicant. Police vettings.
Phone daily 8am-11pm. Application form. Interview and risk assessment. Require ID and information from other agencies as appropriate. No direct access possible