After referral is received, interview with 2 staff members. combined needs and risk assessment. Offer of room will be given within 12 -24 hours. If no room available then the applicant will be put on waiting list.
Local connection policy is in operation within the City, as well as an agreed pathways for housing routes, initial priority given to those clients housed within Jimmy's an exception request must be submitted to the City for applicants wishing to apply for.
Interview and assessment may be face to face, details may be taken by phone or referral form may be forwarded from Birmingham Gateway supported housing access point. Beds allocated on first come first served basis.
Phone Mon-Sun 9am-9pm. Agency completes referral form and emails to referral maildrop box - All referrals to be typed not hand written. Referrer will be invited to attend an assessment along with who they have referred at the Lifehouse. The Assessment will then be discussed at the Adult Housing Panel to see if the referral is suitable for the Lifehouse. Pending outcome if successful the referred will have to wait for a bed to become available so they will be place on the waiting list.