Phone Mon-Fri 9am-5pm. Application form. Interview. Require needs assessment, risk assessment, accommodation history and relevant reports. Also require proof of income and ID eg passport, birth certificate.
Contact during office hours. Interview, risk assessment. Require proof of ID and housing benefit documentation.
Referrals are accepted directly and through other agencies. Referrals consist of a telephone interview, police check and a meeting before any decision is made.