Phone or call in 24 hours a day. Until 2pm prioritise rough sleeper team referrals. Carry out risk assessment.
Contact service any time to see whether waiting list is open.
All referrals go through Mainstay system, with a number of assessment points around the city, with Liverpool YMCA being a 24/7 assessment point. For further information visit: mainstayliverpool.org.uk
Complete Sandwell Homes online application form at www.sandwellhomes.org.uk . Risk assessment. Interview.
Phone Mon-Fri 10am-5pm. Agency and applicant complete referral form. Interview. Referral agency must be able to guarantee move-on accommodation.
Application form completed and returned by fax or email, sometimes over the phone. Interview. Risk assessment. Placed on a waiting list if accepted.