Referrals can be emailed at any time. Assessments will be offered Monday to Friday between 10am and 4pm. Referral form can be requested via post or email. Applicants will ideally provide ID and proof of benefits (if available). References will be requested as part of the assessment process.
Phone Mon-Fri 9am-5pm for an application form, completed by applicant and referral agency prior to interview. Need proof of ID, eg letter from DWP with NI number or from other referral agency, and relevant reports.
Phone Mon-Fri 10am-5pm for application form, completed by applicant and agency before interview. Need 2 proofs of ID, eg passport, bank statement, birth certificate, NI card, letter from GP/agency, and background information and proof of income and/or benefits.
Phone, call in Mon-Fri 9am-5.30pm or write. Application form completed by referral agency and applicant prior to interview. Require proof of ID, eg passport, driving licence, birth certificate, and supporting information. Applicants must be on the Housing Register at St Albans District Council.
Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.