Phone or call in 24 hours a day. Until 2pm prioritise rough sleeper team referrals. Carry out risk assessment.
Phone or call in 24 hours daily to check vacancies. Application form completed by prospective resident. Interview and assessment by duty officer. Risk assessment required from referring agency.
Phone, call in Mon-Fri 9am-5pm, enquire via website or write. Emergency referrals accepted 24 hours a day. Interview. Require proof of ID, references, and police checks.