Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Contact allocations worker or website to check for vacancies. Hackney referrals accepted directly for those with mental health issues and learning disabilities. Homeless and rough sleeper referrals via Hackney Single Homeless & Rough Sleeper Housing Panel. Assessment and possible interview.