Initial contact by phone Mon-Fri 9.30am-5pm. Need to speak to applicant as well as agency. If there is a vacancy and applicant meets referral criteria, place offered immediately. Referral form completed on phone.
Email email@example.com or phone 8am-6pm. Application form to be completed by applicant (with support of referring agency). Initial interview. Require proof of identification, for example, passport, benefits letter. Applicant must be eligible for housing benefit.
Supported Housing (303 bed spaces): Application forms available through St Mungo’s Single Homeless Hub in Waltham Forest, Housing Options at Waltham Forest and other referral agencies. No self-referrals, all referrals must be completed with a referral agency. Applicants are police checked. applicants are invited for an interview.
Unsupported Housing (20 bed spaces) Referral procedure: applications forms available directly from YMCA or from St Mungo’s.