Email email@example.com or phone 8am-6pm. Application form to be completed by applicant (with support of referring agency). Initial interview. Require proof of identification, for example, passport, benefits letter. Applicant must be eligible for housing benefit.
The most common way to refer is via the Inform website (administered by the city council). If it is a self-referral, or the referring agency does not have access to Inform, they can contact Railway House for an application form. Suitable applicants will be invited for interview, and may bring the referrer/support worker or friend with them.