Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Phone, call in Mon-Fri 9am-5pm, or write for application form. Interview, with needs and risk assessments. Require proof of ID, eg birth certificate, passport, national insurance card, and any additional documentation.
Phone Mon-Sun 9am-9pm. Agency completes referral form and emails to referral maildrop box - All referrals to be typed not hand written.
Referrer will be invited to attend Adult Housing panel to discuss referred client, pending panel outcome client will be invited in directly for an assessment with management at the Scheme. Pending assessment Client will be placed on the waiting list for a vacancy to become available.