Email email@example.com or phone 8am-6pm. Application form to be completed by applicant (with support of referring agency). Initial interview. Require proof of identification, for example, passport, benefits letter. Applicant must be eligible for housing benefit.
Phone Mon-Fri 9am-5pm. Interview considers applicant's commitment and ability to participate in the programme. If no vacancies, placed on waiting list. Will help with claiming benefits, and getting ID and funding.