Phone hostel 24 hours daily or call in at Housing Advice Centre, Wesley House, Corporation Street, St Helens Mon-Fri 9am-5pm. All applicants must be assessed by Housing Advice Centre. Need proof of benefits entitlement/income.
Phone St Basils Link Mon-Fri 9am-5pm or Youthline (0300 303 0099, daily 24 hours) which is a partnership between St Basils and 4 other organisations. Interview, and needs and risk assessment at The Link. Placed on pre-registered list if suitable. When vacancy arises The Link carry out up to date background checks.
Complete a Supporting People referral form. Staff will contact the referring agent to arrange an interview after which they carry out background checks to enable them to complete a full risk/support assessment. Applicant and referring agency will be informed of decision.
An initial enquiry for service is made to Birchwood, the young person is then invited in to interview/assessment at the Centre or one of our offsite offices. At this point the young person’s support needs/risk will be assessed. A decision can be made to either accommodate the young person, place them on our waiting list or sign post to other services.