The most common way to refer is via the Inform website (administered by the city council). If it is a self-referral, or the referring agency does not have access to Inform, they can contact Railway House for an application form. Suitable applicants will be invited for interview, and may bring the referrer/support worker or friend with them.
Phone, call in Mon-Fri 9am-5pm, or write for application form. Interview, with needs and risk assessments. Require proof of ID, eg birth certificate, passport, national insurance card, and any additional documentation.