Phone daily 24 hours. Referrers will be directed to Salvation Army as first contact - 01904 545096. Salvation Army Early Intervention Team operate Mon-Fri. Pre-access interview (sometimes multi-agency).
Phone Mon-Sat 11.30am to 9pm. Referrals for applicants with a local connection accepted 11.30am-2.30pm, then referrals from adjoining areas. All applicants are risk assessed. Accommodation is normally for a maximum of 3 nights, or until suitable accommodation is available.
Call in, phone Mon, Wed, Thus 9.30am-5pm, Tues 9.30am-9pm, Fri 9.30am-4.30pm, Sat 9am-1pm or write. Application form. Interview. Risk and needs assessment. Applicant informed of outcome. Can appeal if support is not offered.
Write, phone or call in daily 8am-6pm. Application form. Interview. Require background information from agencies involved with applicants such as Social Services, CMHTs, Youth Offending Teams and the Probation Service.