Phone daily 9am-8.30pm - may accept referrals later in emergency. Applicant/agency completes referral form prior to interview. Require proof of ID and background information about history of homelessness, offences, etc. If referring offenders or people with substance misuse issues a referring agency risk assessment may be required.
Phone, call in Mon-Fri 8am-8pm, Sat, Sun 10am-8pm or write for application form. Interview, with needs and risk assessments. Require proof of ID, eg birth certificate, passport, national insurance card, and any additional documentation.