Phone 24 hours. If applicant meets criteria and there is a vacancy, interview arranged, usually same day. If successful, move in immediately. Must have proof of ID eg passport. May require list of previous convictions.
Referral to be send to the relevant email address at any time; Only accept referrals from London Borough of Merton using a MYSHF application form. Interviews are booked within 1 week of referral received;