Phone Mon-Fri 10am-5pm for application form, completed by applicant and agency before interview. Need 2 proofs of ID, eg passport, bank statement, birth certificate, NI card, letter from GP/agency, and background information.
See website - referrals can be emailed. Agency completes referral form which must be accompanied by proof of benefits status if possible. Require National Insurance number and 2 forms of ID.