The most common way to refer is via the Inform website (administered by the city council). If it is a self-referral, or the referring agency does not have access to Inform, they can contact Railway House for an application form. Suitable applicants will be invited for interview, and may bring the referrer/support worker or friend with them.
Write, phone or call in Mon-Fri 9am-6pm. Application form. Interview. Require proof of ID and background information. May request references. See further information regarding applicants undergoing drug treatment.
Call in or phone Mon-Sat 8am-9pm, write for an application form or download it from the website. Form completed by applicant or referral agency prior to interview. Require proof of ID and any relevant background information.
Phone, call in Mon-Fri 9am-4.30pm or write. Form also available on website. Application form completed by prospective resident or agency prior to interview. Risk assessment form completed by referral agency.