Initial contact by phone Mon-Fri 9.30am-5pm. Need to speak to applicant as well as agency. If there is a vacancy and applicant meets referral criteria, place offered immediately. Referral form completed on phone.
Phone or call in 8am-8pm daily. Application form and interview. Prefer to meet with Probation Officers and social workers wherever possible. Require 2 references and history of accommodation for last 5 years.
Agency referrals only. Applications via gateway scheme, completed by referral agency prior to interview. Need proof of identity, eg birth certificate, national insurance number. Risk assessment from agency required.
Phone Youthline (a partnership between St Basils and 4 other organisations - Bromford, Trident Reach, Moseley & District, Maypole). Interview, needs and risk assessment. Placed on pre-registered list if suitable.