Referrals can be emailed at any time. Assessments will be offered Monday to Friday between 10am and 4pm. Referral form can be requested via post or email. Applicants will ideally provide ID and proof of benefits (if available). References will be requested as part of the assessment process.
The most common way to refer is via the Inform website. If it is a self-referral, or the referring agency does not have access to inform, they can apply via the CHS website. Applications will be considered when a room becomes available. Suitable applicants will be invited for interview, and may bring the referrer/support worker or friend with them. Offers will be made by the multi-agency Allocations Panel.
Phone Mon-Fri 9am-5pm or write. Application form completed by prospective resident and agency, prior to interview. Require 2 proofs of ID, PNC check, risk assessment, and CPA and probation reports if necessary.
Applicants should check website to ensure Drop In Zone is open before calling in to arrange an appointment. Application form. Initial housing advice interview. Further interview if criteria met. May require background information.
Email to check vacancies. Referral form available by email. Interview where possible or referring agencies can share full assessment. Our main referrers are Acton Homeless Concern, St Mungo’s and Ealing Soup Kitchen. We do not take self-referrals.