Phone 24 hours daily. Acceptance always subject to receipt of the Pathways Universal Referral Form [PURF] and interview. Must be able to prove benefit entitlement. Aim to assess all referrals within 24 hours for assessment beds.
Phone 24 hours to enquire about referral process and vacancies. Form completed by agency and applicant. Interview and sent back to local Housing Options Team advisor for service. Require background information, relevant reports as appropriate eg psychiatric and probation reports, and proof of ID. Interview. All admissions initially to the assessment unit.