Phone Mon-Fri 9am-5pm.
Named agency referrals only. Allocation at weekly panel.
Interview. Can interview at day centres etc. Vacancies allocated to referral agencies on rota basis and to most vulnerable applicant.
Application form completed by referral agency. Interview. Applicant informed immediately. Placed on waiting list.
Phone daily for application form and interview. Require background information from referring agency - previous accommodation, social worker involvement, etc.
Phone to see if there are vacancies. If so, will arrange to see prospective resident same day and conduct preliminary interview. Needs and risk assessments will be carried out by keyworkers next day.
Referrals contacted within 48 hours, assessments booked and decision made within 7 days of assessment.
If a vacancy is available and applicant meets criteria, interview. Require as much background history as possible on applicant.
All referrals must be processed using the LBTH HOST Common Referral Form and submit for addition to the LBTH CDPSharp referral and placement system.
Phone or call in 24 hours a day. Interview. All applicants subject to a risk assessment.