After referral is received, interview with 2 staff members. Combined needs and risk assessment. Offer of room will be given within 12-24 hours. If no room available then the applicant will be put on wait list.
Phone Mon-Fri 10am-5pm for application form, completed by applicant and agency before interview. Need 2 proofs of ID, eg passport, bank statement, birth certificate, NI card, letter from GP/agency, and background information and proof of income and/or benefits.
Form completed by applicant and agency in a service assessment. Information session and interview. Decision made within 48-36 hours. Require proof of ID and benefits entitlement. Benefits claims can be made once they move in.