Referrals will be made to Bury Housing Assessment by any agency between the hours of 9.00 am - 5.00 pm – Monday to Friday • If approached after 5.00 pm or at weekends, then agencies / individuals call the Homeless Out of Hours service. The Homeless out of duty officer will assess if the person is eligible to access the provision
Referral forms are completed by agencies and discussed at Northern Devon Hub. The referral is placed on a waiting list. The service manager will contact the referred person when a vacancy arises. A time is arranged for the prospective service user to visit the accommodation and have an initial assessment meeting with two staff members, this meeting will define if our service is appropriate for the service user and is where they want to be.