The most common way to refer is via the Inform website (administered by the city council). If it is a self-referral, or the referring agency does not have access to Inform, they can contact Railway House for an application form. Suitable applicants will be invited for interview, and may bring the referrer/support worker or friend with them.
Phone 9am-5pm Mon-Fri. Application form completed by prospective resident/referral agency prior to the interview. Can also come through inform/salesforce. Require up to date information and risk assessments.
Felicity Gibson is in charge of referrals