After referral is received, interview with 2 staff members. combined needs and risk assessment. Offer of room will be given within 12 -24 hours. If no room available then the applicant will be put on waiting list.
The most common way to refer is via the Inform website (administered by the city council). If it is a self-referral, or the referring agency does not have access to Inform, they can contact Railway House for an application form. Suitable applicants will be invited for interview, and may bring the referrer/support worker or friend with them.
Housing Options Drop In services: Monday – Thursday 08:30 – 16:00pm and Friday 08:30 – 15:30pm
Appointments are available if the above times are not suitable.
Outreach Springboard Harrogate: 2nd Wednesday of each month
Provision for applicant to feed into the interview process prior to speaking with and officer.
Duty to refer form and referral route set up through: email@example.com
Phone, call in Mon-Fri 9.30am-5pm or write for an application form, completed by applicant prior to interview. Applicants who self refer will be directed to South Oxfordshire District Council to be nominated.
Phone Mon-Thurs 9.30am-5pm, Fri 9.30am-4.30pm or download a referral form from the website. Interview, including assessment of support needs and risk. May require background information around any offending issues.