After referral is received, interview with 2 staff members. combined needs and risk assessment. Offer of room will be given within 12 -24 hours. If no room available then the applicant will be put on waiting list.
The most common way to refer is via the Inform website (administered by the city council). If it is a self-referral, or the referring agency does not have access to Inform, they can contact Railway House for an application form. Suitable applicants will be invited for interview, and may bring the referrer/support worker or friend with them.
Phone Mon-Thurs 9.30am-4.30pm, Fri 9.30am-4pm for appointment. Referral and risk assessment form completed by referral agency. Professionals Meeting followed by referee Interview. May require additional information from mental health or learning disability services.
Housing Options Drop In services: Monday – Thursday 08:30 – 16:00pm and Friday 08:30 – 15:30pm
Appointments are available if the above times are not suitable.
Outreach Springboard Harrogate: 2nd Wednesday of each month
Provision for applicant to feed into the interview process prior to speaking with and officer.
Duty to refer form and referral route set up through: firstname.lastname@example.org