Enquiries can be made at any time to the 24 hour helpline (0800 567 7699), however for referrals please call Monday to Friday between 9am – 5pm, if you are unable to do so you can call out of these hours and a scheduled call back will be booked to make a referral.
Referrals can also be completed and submitted online, details can be read here: https://www.porchlight.org.uk/commissioners-and-professionals/our-services/housing-and-homelessness-services
Phone, call in Mon-Fri 9am-5pm, or write for application form. Interview, with needs and risk assessments. Require proof of ID, eg birth certificate, passport, national insurance card, and any additional documentation.
Referrals will be accepted by Lewes-Eastbourne and Wealden Housing departments and the Through Care Service directly to the Eastbourne YMCA Referrals email address. Enquiries regarding referrals can be made by contacting the local projects who will offer advice.