After referral is received, interview with 2 staff members. combined needs and risk assessment. Offer of room will be given within 12 -24 hours. If no room available then the applicant will be put on waiting list.
The most common way to refer is via the Inform website (administered by the city council). If it is a self-referral, or the referring agency does not have access to Inform, they can contact Railway House for an application form. Suitable applicants will be invited for interview, and may bring the referrer/support worker or friend with them.
Phone Mon-Thurs 9.30am-4.30pm, Fri 9.30am-4pm for appointment. Referral and risk assessment form completed by referral agency. Professionals Meeting followed by referee Interview. May require additional information from mental health or learning disability services.