Phone or call in daily. Hostel is staffed 24/7, admissions normally daytime only.. Also take referrals via Springboard day service (phone 01423 525384). Interview and assessment.
Door opens nightly at 8.30pm. Current residents have place guaranteed if they present at this time.
Named agency referrals only Mon-Fri 9am-5pm, self or agency referrals at other times. Complete referral form by phone. Interview at Incommunities Housing Options Team during office hours. Require proof of ID and income for Housing Benefit.
Phone to see if there are vacancies. If so, will arrange to see prospective resident same day and conduct preliminary interview. Needs and risk assessments will be carried out by keyworkers next day.
Phone or call in 24 hours a day.