Telephone: the Housing Options Advice Line on 0114 2736306 during office hours Monday ? Friday 8.30-5pm.In case of an emergency out of hours call: 0800 7311 689.
Call in or phone Mon-Fri 8.30am-5pm. Application form completed by prospective resident. Emergency applicants should present before 3.30pm. All applicants have a risk assessment.
Phone Mon-Fri 9am-5pm or write. Application form completed by applicant/agency prior to interview. Risk assessment. Applicant notified of outcome within 7 days.
Phone Mon-Fri 9am-5pm, call in Mon-Fri 10am-1pm or write. Needs and risk assessment. Require proof of ID.
Phone, call in Mon-Fri 9am-5pm or write. Interview and application form. Risk assessment. Need ID to apply for housing benefit.
Phone Mon-Fri 9am-5pm or write. Application form. Interview. Risk assessment. Require as much information as possible relating to support needs.
Call in, phone Mon-Fri 9am-4.40pm, except Weds 9am-12.30pm or write. Application form completed by applicant prior to interview. May require additional supporting information.
Named agency referrals only Mon-Fri 9am-5pm, self or agency referrals at other times. Complete referral form by phone. Interview at Incommunities Housing Options Team during office hours. Require proof of ID and income for Housing Benefit.
Agency referrals only via single access point. Application forms from SAP@york.gov.uk or the website. Interview. Risk and needs assessment. Require proof of ID.